Privacy Policy - Altitude Aerial Solutions

Effective Date: March 1, 2024

Altitude Aerial Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, including our website, aerial photography, videography, and related services. 

1. Information We Collect:

We may collect the following types of information:

• Personal Information: This includes information you provide directly to us, such as your name, address, email address, phone number, and payment information, when you request or communicate with us. 
• Aerial Data: We collect aerial images, videos, and related data during our flight missions, which may include photos of properties, structures, land, and other visible features.
• Technical Information: We may collect technical information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing activity. 
• Location Information: We may collect location data during our aerial operations if necessary for a project.

2. How We Use Your Information:

We use your information for the following purposes:

• To provide and manage our aerial photography, videography, and related services. 
• To communicate with you, respond to your inquiries, and provide customer support.
• To process payments and transactions.
• To improve our services and website.
• To comply with legal obligations.
• To conduct accident investigation, real estate, construction, roofing, asphalt surfacing, disaster relief, and farm and ranch-related services.
• To deliver aerial data to the client who contracted the services.

3. Information Sharing and Disclosure:

We may share your information with:

• Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors and data storage providers. 
• Clients: Aerial data, and related project information, will be shared with the client that contracted Altitude Aerial Solutions for services.
• Legal Compliance: We may disclose information when required by law or to comply with legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. 

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. 

5. Data Retention:

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Aerial data will be retained and delivered as agreed upon in the project contract. 

6. Your Rights:

You may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information. 
• Deletion: You may request that we delete your personal information, subject to legal limitations.
• Opt-Out: You may opt-out of receiving marketing communications. 

7. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. 

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us via the above contact information.